Terms & conditions
Last Updated: Nov 17, 2024
Welcome to Aeris Well LLC! These Terms of Service ("Terms") govern your use of our website, services, and products, including but not limited to the provision of GLP-1 treatments and online medical assessments. By accessing or using any part of our services, you agree to comply with and be bound by these Terms. If you do not agree to all of these Terms, please do not use our services.
1. Acceptance of Terms
By accessing or using the Aeris Well LLC website ("Site") and any services provided ("Services"), you agree to these Terms, as well as our Privacy Policy. These Terms apply to all users, including those seeking healthcare consultations, prescriptions, or other related services. You confirm that you are at least 18 years old and legally capable of entering into a contract.
2. Services Provided
Aeris Well LLC offers access to weight loss medications, including GLP-1 treatments, personalized health consultations, and online assessments. Our services are for informational, educational, and treatment purposes, however do not substitute for professional medical diagnosis, treatment, or advice from your primary healthcare provider. You should always consult your own healthcare provider regarding any medical concerns or conditions before beginning any new treatment.
3. Self-Pay Model & No Insurance Coverage
Aeris Well LLC operates on a self-pay basis and does not accept or process insurance claims or HSA/ FSA payments. By using our Services, you acknowledge that all payments are made out-of-pocket and are non-refundable, except as specified in our Cancellation Policy.
4. Medical Disclaimer
All information provided through our Site, including assessments, prescriptions, and consultations, is not a substitute for consultation with your primary healthcare provider. While we conduct assessments to screen for major health concerns, it is your responsibility to consult your own doctor to confirm that the treatments we provide are suitable for your individual needs based on your comprehensive medical history.
You acknowledge and agree that:
- Aeris Well LLC is not liable for any adverse outcomes related to the use of our treatments, medications, or consultations.
- You will inform your primary healthcare provider of any new treatments or medications prescribed through Aeris Well LLC.
- Aeris Well LLC is not a substitute for emergency medical services or comprehensive healthcare. If you experience severe side effects, adverse reactions, or any life-threatening symptoms, please call 911 or seek immediate medical attention. Your safety is our priority.
5. User Responsibilities
You agree to:
- Provide accurate, current, and complete information during registration and assessments.
- Maintain the confidentiality of your account and password.
- Not use our Services for any unlawful purpose or in violation of these Terms.
6. Payment & Billing
All payments for our Services are due at the time of purchase. We accept major credit cards and other payment methods as specified on our Site. By providing payment information, you represent and warrant that you are authorized to use the payment method provided.
7. Cancellations & Refunds
Patients can cancel their Aeris Well LLC subscriptions by contacting support@aeriswell.co Due to the nature of our services, we generally do not offer refunds once a service has been rendered or a prescription has been issued. However, if you believe you were charged in error, please contact our support team within 7 days for review.
8. Intellectual Property Rights
All content on our Site, including but not limited to text, graphics, logos, and software, is the property of Aeris Well LLC or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Aeris Well LLC and its affiliates, directors, employees, or agents shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our Services, even if advised of the possibility of such damages.
10. Indemnification
You agree to indemnify, defend, and hold harmless Aeris Well LLC and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, or expenses, including attorney's fees, arising out of your use of our Services, your violation of these Terms, or your violation of any rights of another.
11. Termination of Services
We reserve the right to suspend or terminate your access to our Services at our discretion, without notice, if you breach these Terms or engage in behavior that we deem harmful to our users or business.
12. Governing Law
These Terms are governed by the laws of the State of Idaho, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our Services shall be resolved in the courts of Idaho.
13. Changes to Terms
We may update these Terms from time to time. Any changes will be effective immediately upon posting on our Site. Your continued use of our Services after changes are posted constitutes your acceptance of the new Terms.
14. Contact Information
If you have any questions about these Terms, please contact us at: